We offer a generous 30-day return policy for all unworn items in their original condition. Your satisfaction is our priority, and we want you to love every piece you purchase from U4RIA.
Contact our customer service team or use our online return portal to start the return process. You'll need your order number and the reason for return.
Pack your items securely in their original packaging (if possible) along with the return slip. Make sure items are clean, unworn, and have all tags attached.
Use the prepaid return label provided or ship to our returns center. We recommend using a trackable shipping method for your protection.
Once we receive and process your return, you'll receive a refund to your original payment method within 5-7 business days.
Need a different size or color? We offer free exchanges within 30 days of purchase. Simply follow the return process and specify that you'd like an exchange.
Note: Exchanges are subject to availability. If your preferred size or color is out of stock, we'll process a full refund instead.
International customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping method.
Customs duties and taxes paid on the original order are non-refundable. Any customs fees for returned items are the customer's responsibility.
If you receive a defective or damaged item, we'll make it right immediately. Contact us within 7 days of receipt with photos of the issue.
We'll provide a prepaid return label and either send a replacement or issue a full refund, including original shipping costs.